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You have the right to withdraw from this contract within fourteen days without providing any reason. The withdrawal period is fourteen days from the day on which you or a third party appointed by you (excluding the courier) took possession of the goods.

To exercise your right of withdrawal, you must write an email to info@pierre-bz.com with all the information of the order or single product that you intend to return, reporting your decision to cancel this contract.
You can use the withdrawal form attached below (but it is not required).

You can also electronically complete and submit the withdrawal form or any other unequivocal statement on our website www.pierre-bz.com. If you use this option, we will send you immediately (e.g. by e-mail) a confirmation of receipt.
In order to enjoy the right of withdrawal, it is sufficient to send us a notice of the right of withdrawal before the expiration of the right.
 
 
Return procedures
 
In respect of the returned product, all payments we have received from you, including delivery costs we bore, will be refunded immediately and at the latest within fourteen days from the date on which we were notified of the withdrawal from this contract. For this refund, we’ll use the same means of payment as in the original transaction, unless otherwise agreed with you; in no event will you be charged additional refund fees.

The refund will always take place after receipt and evaluation of the conformity of the returned goods.

You must return the goods to us immediately and in any event no later than fourteen days from the date on which you inform us of the withdrawal from this contract. The deadline is respected, if you send the goods back before the expiration of the period of fourteen days.
You shall only be liable for the immediate costs of shipping the goods, unless otherwise agreed with the company.
In case of loss of value of the goods, if this loss of value is due to a manipulation of the characteristics and functioning of the goods by the customer, an agreement will be made between the parties for a partial refund or the return will not be accepted.
 
Please follow the suggestions below:
1. Please return the purchased product as new and unused in its original packaging, and complete in all its parts (including the packaging and any additional documentation and equipment);
2. The packaging of the single product, such as the shoe box, is considered an integral part of the product itself. To prevent damage to the original packaging, we suggest, if possible, packing it in a second box (it is forbidden to stick labels or adhesive tape on the original packaging);
3. The return shipment is entirely under the responsibility of the customer, until arrival in our warehouse.
 
Pierre of Haller Peter is not liable for damage or theft/loss of the returned product.
 
The returned product will be checked as follows:
1. goods have been used in whole or in part;
2. the external or original packaging is missing;
3. parts of the product are missing;
4. the product shows damages.

Inspections will ensure the integrity of the product and/or a decrease in the loss of value. In all cases the customer will be informed by email.
 
 
 

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Delivery within 2-4
working days in Europe
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from € 121,00
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leather goods
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payment
14 days
revocation right